Scan-to-email setup guides

Working SMTP settings for the printers people actually have, and plain explanations of why scan-to-email broke against Gmail and Microsoft 365 in the first place.

By printer brand

• Brother scan to email setup (SMTP settings that work in 2026)
  Working Brother scan-to-email SMTP settings. Fix 'unable to send' and authentication errors on MFC, DCP and HL models without a mail server.
• Canon imageRUNNER scan to email setup (SMTP settings)
  Canon imageRUNNER and i-SENSYS scan-to-email SMTP settings that still work after Gmail and Microsoft 365 disabled basic authentication.
• HP scan to email setup — LaserJet & OfficeJet SMTP settings
  HP LaserJet, OfficeJet and PageWide scan-to-email SMTP settings. Fix the Scan to Email Wizard failing against Gmail and Microsoft 365.
• Kyocera scan to email setup — Command Center RX SMTP settings
  Kyocera ECOSYS and TASKalfa scan-to-email SMTP settings via Command Center RX, working after Gmail's basic-auth shutoff.
• Ricoh scan to email setup — SMTP settings via Web Image Monitor
  Ricoh MP and IM series scan-to-email SMTP settings configured through Web Image Monitor, without a mail server or OAuth.
• Xerox scan to email setup — VersaLink & WorkCentre SMTP settings
  Xerox VersaLink, AltaLink and WorkCentre scan-to-email SMTP settings that work without Gmail app passwords or a local mail relay.

Why it stopped working

• Scan to email stopped working with Gmail — why, and how to fix it
  Google disabled basic SMTP authentication for printers. Here's why your scan-to-email broke, why app passwords are a dead end, and how to fix it properly.
• Microsoft 365 scan to email not working — SMTP AUTH disabled
  Exchange Online disabled SMTP AUTH for printers and MFPs. Why re-enabling it is a poor idea, and how to get scan-to-email working again.

Don't see your brand? The generic printer setup page covers the same settings — the menus differ but the values don't.